Problems arise when gaming goes beyond just entertainment. 2b99 believes every player can play consciously and safely. Use our responsible gaming tools and guidelines to keep your experience secure.
Online gaming and betting can be a lot of fun when played for entertainment. But like anything good, it needs boundaries. At 2b99, responsible gaming isn't just about following rules — it's a lifestyle habit. We want you to sit down at every game with a smile, and walk away with that smile still on your face.
2b99 has always believed that gaming can be a healthy form of entertainment when enjoyment is paired with awareness. That's why we've built dedicated responsible gaming tools into our platform — completely free to use, available at any time.
Remember — gaming is a form of entertainment, not a reliable source of income. Always bet only what you can afford to lose.
Responsible Gaming means gaming consciously, within your means, and with your financial and mental well-being in mind. It's not a restriction — it's the best way to keep enjoying gaming for the long term.
The core principles of responsible gaming at 2b99 are: play for entertainment, not to recover losses; set a budget and stick to it; set time limits; and avoid gaming when you're stressed or under the influence of alcohol.
We don't always realise when gaming is starting to get out of hand. If you notice the signs below, it's time to take stock — they can be early indicators of problematic gaming.
If you identify with three or more of the signs above, take a break right away and reach out to our support team.
Ask yourself the questions below. If you answer "yes" to most of them, it may be time to reconsider your gaming habits.
Do you end up spending more than your set budget and feel guilty about it afterward?
After a loss, do you find yourself thinking "just one more bet and I'll win it back"?
Have family members or friends ever expressed concern about your gaming?
Have you ever skipped work or daily responsibilities to spend time gaming?
Do you feel restless or unhappy when you're unable to play?
Have you ever borrowed money from someone to fund your gaming?
Have you repeatedly tried to cut down or stop gaming but been unable to?
If 3 or more of your answers are "Yes", we encourage you to use our self-exclusion or limit-setting tools. Feel free to reach out to support@2b99.ws for assistance.
2b99 offers a range of effective responsible gaming tools that are completely free and easy to use. These tools help you stay in control of your gaming habits.
Set a maximum limit on your daily, weekly, or monthly deposits.
Automatic reminders and the option to end your session after a set period of time.
Gaming will automatically stop once you reach a specified loss amount.
Pause your account temporarily for anywhere between 24 hours and 30 days.
Option to stop receiving promotional emails and bonus offers.
Option to close your account on a long-term or permanent basis.
Setting limits on your 2b99 account is quick and easy. Follow the steps below to keep your gaming experience safe.
Log in to 2b99 with your username and password.
Click your profile icon in the top right corner and select "Account Settings".
Click on the "Responsible Gaming" tab.
Choose what you need — deposit limit, session time, loss limit, or cooling-off period.
Enter the amount or duration and click the "Save" button to activate your limit.
Requests to increase a limit only take effect after a 24–72 hour cooling period. This helps prevent impulsive decisions made in the heat of the moment.
If you feel like you need a longer break from gaming, 2b99's Self-Exclusion programme was designed with you in mind. It's a powerful step that gives you a complete break from gaming, whether short-term or long-term.
To self-exclude, email us directly at support@2b99.ws or submit a request through the Responsible Gaming section of your account. Our team will process your request within 24 hours.
2b99 strictly enforces an 18+ policy. Keeping minors away from gaming is one of our highest priorities. If you have children or teenagers at home, the steps below are important to follow.
If you suspect a minor is accessing your account, notify us immediately and change your password.
You don't have to face a gaming problem on your own. 2b99's support team is always here for you. A number of professional organisations also offer free advice.
Asking for help takes courage. If you feel gaming is having a negative impact on your life, take action today. 2b99 values your well-being above any profit.
We believe safe gaming is every player's right. These policies are the foundation of our commitment.
Only bet what you can afford to lose. Gaming is entertainment, not an investment. Set a budget before each session and stick to it.
Set dedicated time for gaming. Prioritise your family, work, and health. Make use of the Session Timer tool.
Treat gaming as entertainment. Celebrate a win and accept a loss. Chasing your losses by wagering more is dangerous.
Don't let gaming get in the way of your relationships with family and friends. Make time for the people who matter and be open about your gaming habits.
Avoid gaming when you're stressed, lonely, or feeling low. Your judgment is impaired in these states, and the risk of problematic behavior increases.
If you're experiencing difficulties, don't wait — reach out for help. 2b99's support team and professional organisations are always there for you.
Join 2b99 and use our responsible gaming tools to enjoy a safe and fun experience. We're always here for you.